This document discloses the privacy policy (the “Policy”) for this website (the “Website”). This Policy applies solely to information collected by or through the use of this Website, or through any request for a quote you submit relative to the Website. It will notify you of the following:
- What personally identifiable information is collected from you through the Website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect against the misuse of your information.
- How you can correct any inaccuracies in the information.
Who We Are
Ada County Roofing Solutions operates this Website as a free referral service that helps homeowners in Boise and the Treasure Valley connect with local, independent roofing contractors. Because of this, an important part of how we operate — and the most important thing for you to understand about your privacy — is that the contact details you submit are forwarded to the roofing professionals in our network so they can respond to your request. This is explained in detail below.
Information Collection, Use, and Sharing
The information we collect is the information you provide to us in the required form fields, or when you contact us by phone or email.
We use your information to respond to you regarding the reason you contacted us — primarily, to connect you with a roofing contractor who can provide a quote. You understand that any information you provide to us will be forwarded to our Premier Partners (as that term is defined in our Terms of Service), and that our Premier Partners may in turn share that information with their agents, employees, contractors, clients, customers, referrals, or others in order to fulfill your request. Aside from this, we do not share your information with any third party outside our organization except as necessary to fulfill your request or as required by law.
Unless you ask us not to, we may contact you by email in the future to tell you about specials, new services, or changes to this Policy.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do this by contacting us at support@boise-roofrepair.com. At any time, you may:
- See what data we have about you, if any.
- Change or correct any data we have about you.
- Ask us to delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit information through the Website, that information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and for “https” at the beginning of the webpage address.
Only employees who need the information to perform a specific job (for example, customer service or generating quotes) are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this Policy, please contact us at support@boise-roofrepair.com.
CCPA — Notice for California Residents
The California Consumer Privacy Act (“CCPA”) provides consumers (as that term is defined in the CCPA) with specific rights regarding their personal information. This section describes those rights and explains how to exercise them.
Information That We Collect
We collect Personal Information (“PI”), as defined under the CCPA, which includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The sections below explain (1) the categories of PI we have collected about consumers over the previous twelve (12) months, (2) the sources from which the PI was collected, (3) the business or commercial purposes for collection and/or disclosure, and (4) the categories of partners with whom we share PI.
Categories of PI We Collect
Website Information: As a visitor, you may be asked or choose to provide personal information in some areas of our Website, such as:
- First name
- Last name
- Email address
- Telephone number
- Street address
Online Identifiers: IP address.
Categories of Sources From Which We Collect PI
- Directly from you — when you contact us via our Website, email, phone, or a similar method, or when you leave a review on our Website.
- Directly or indirectly from vendors, Premier Partners, service providers, or other third parties — including in the provision of services, or information you have voluntarily made public (for example, on publicly visible social media accounts).
- From your use of the Website — directly (through information you submit, such as to receive a quote) or indirectly (through information disclosed by your device or browser, such as your IP address).
Purposes for Collection
- To fulfill the purpose for which the information was provided — for example, to connect you with a roofing contractor and provide you with a quote.
- To provide you with information, products, or services you have requested or that may be of interest to you.
- To provide customer service and support.
- To improve our Website, services, and products through testing, research, analysis, and development.
- For security purposes, including to prevent unauthorized access or disclosure and to maintain the accuracy, confidentiality, integrity, and availability of your PI.
- To comply with all applicable legal obligations, including the CCPA.
Retaining Your PI
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the PI, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
Categories of Partners With Whom We Share Your PI
- Service providers
- Premier Partners, who may share your PI with their vendors, contractors, employees, agents, or others
- Affiliates, subsidiaries, and related entities
- Contractors to whom you or your agents authorize us to disclose your PI in connection with the services we provide
- External advisors, such as auditors or outside legal counsel
- Governmental, legal, regulatory, or similar authorities, upon request or where required
Your California Rights
The CCPA provides individuals with various privacy-related rights relating to their PI. This section provides information regarding those rights.
Right to Opt Out of Sale/Share: The CCPA provides a consumer with the right to opt out of the sale or sharing of their PI. We do not sell your PI, and therefore do not provide a separate mechanism for opting out of a sale.
Right to Notice: At or before the point of collection, California residents are entitled to a notice describing the categories of PI collected and the purposes for that collection.
Right to Know: You have the right to request information about our collection, disclosure, and use of your PI over the previous twelve (12) months, including:
- The categories of PI we have collected about you;
- The categories of sources from which your PI was collected;
- The categories of PI about you that we have disclosed for a business purpose;
- The categories of parties to whom the PI was disclosed for a business purpose;
- The business or commercial purpose for collecting the PI; and
- The specific pieces of PI we have collected about you.
When providing your information electronically, we will, to the extent possible, deliver it in a portable manner that allows you to transfer it to another entity. We may reject your request to know if your identity cannot be verified, or if the information has already been provided twice within a twelve (12) month period. We may also decline to provide specific pieces of information if disclosure would create a substantial, articulable, and unreasonable risk to the security of that PI or our systems.
Right of Deletion: You have the right to request the deletion of any PI we collected from you or maintain about you. Following receipt of your verifiable request, we will delete your PI, subject to the exceptions permitted under the law and any legal obligations we have to retain that information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the privacy rights granted to you under the law.
Submitting a Request to Know or Delete
We may reject your request if we cannot verify your identity, so please provide the requested information below so we can address your request. You may submit your request by email to support@boise-roofrepair.com. The subject line should include your full name, email address, phone number, and the date the original request was submitted. We will reply within twenty (20) business days, detailing which of our Premier Partners received your information.
Authorized Agents: You may exercise your right to know or your request for deletion through an authorized agent. A request from an authorized agent will only be accepted if the agent provides us with satisfactory written proof that they are authorized to act on your behalf.
Get in Touch With Us
Questions about this Privacy Policy or your information? Contact us at support@boise-roofrepair.com. You can also request a free, no-obligation roofing estimate any time — we’re proud to serve Boise and the Treasure Valley.